We use cookies on our Site to make it work properly and to improve the quality and interactivity of your use of the Site and our service.
Cookies are small text files saved/stored on the hard drive of the user’s computer of our Site either for the duration of their consultation or for a specific period of time, and which are used to track, record and store information on the interactions between the user and their use of our Site. Cookies are used by our Site for the purposes mentioned below and mainly allow our Site, through its server, to function correctly and to provide our users with a more personalized consultation.
For users who wish to refuse the use and recording of cookies from our Site on their computer, we recommend making the necessary adjustments in the security settings of your browsers to block all cookies from our Site and its external suppliers. See the procedures for refusing cookies indicated in our Use of Cookies
Our Site uses tracking software to track its users in order to better understand their consultation of our Site. This software is provided by Google Analytics which is a tool for analyzing and measuring the audience and use of a website, using cookies to track the consultation of our Site by its users. We use Google Analytics to ensure that our site works well and maintains good performance. This software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and consultation of our Site, but will not store, save or collect any personal data. Google will store anonymous cookies on your computer. You can read Google’s privacy policy for further information via the following link: http://www.google.com/privacy.html .
Learn more about our Use of Cookies
Users who consult our Site decide to do so freely and under their own responsibility and may communicate personal data concerning them under these conditions when this data is requested or required. The personal data of users of our Site are kept confidential and stored securely until they are no longer necessary or used, in accordance with the French law “Informatique et Libertés” n°78-17 of January 6, 1978 as amended. All measures have been adopted to securely store the personal data that users send us by email via our form, but users accept that sending this form is done according to their own decision and under their responsibility.
Our Site uses the data that its users may have communicated to us for the purposes of processing your orders and providing you with additional information about the products and services we offer or to assist you in answering any questions or requests you may have communicated. This includes using your details to subscribe you to an email newsletter program operated by our Site. These newsletters will only be sent to you if this has been clearly indicated to you and your express permission has been obtained when submitting any form by email, or when you purchase or enquire about the purchase of one of our products from one of our restaurants as detailed in the email newsletter. This is by no means an exhaustive list of your rights as a user of the Site regarding the receipt of marketing material by email. Your details will not be transferred to any third party.
Our Site operates a newsletter program, used to inform our subscribing users about products and services supplied by our Site. Users may subscribe via an online automated process which they can opt-in to at their own discretion. Some subscriptions may be processed manually through a written contract between you and the user.
Your subscription is managed in compliance with the anti-spam laws applicable in France and, in particular, the French Data Protection Act No. 78-17 of 6 January 1978 as amended. All personal data concerning subscribed users is kept securely and in accordance with the Data Protection Act No. 78-17 of 6 January 1978 as amended. No personal data will be transferred to third parties or shared with companies or individuals outside our company that manages our Site. Under the French Data Protection Act No. 78-17 of 6 January 1978 as amended, you may request a copy of the personal data concerning you and stored for our newsletter communication program by email or via our Site. A small fee will be payable. If you wish to access the personal data about you that is held by our Site, please write to the company address indicated at the end of this Privacy Policy.
Email campaigns published through our Site may contain tracking devices embedded in the email. The browsing activity of subscribed users is tracked and stored in a database for future analysis and evaluation. Tracked browsing activity may include (but is not limited to): opening and forwarding of emails, clicks on links within the email content, times, dates and frequency of browsing the Site.
This personal data is used to improve our future email communications campaigns and provide users of our Site with the most relevant content based on their activity.
In accordance with anti-spam laws applicable in France and, in particular, the French Data Protection Act No. 78-17 of January 6, 1978, as amended, subscribed users can unsubscribe at any time through an automated system. This process is described in detail at the end of the emails sent for our communication campaigns. If no automated unsubscribe system is available, clear instructions on how to unsubscribe will be provided.
Although this Site appears to only include safe and relevant external links, users should always exercise caution when clicking on external internet links mentioned on our Site.
Despite our best efforts, we cannot guarantee or verify the content of any external website. Therefore, users should note that they click on external links at their own discretion and under their sole responsibility, and we cannot be held liable for any damages or consequences caused by consulting external links mentioned.
Communication, engagement and actions taken on external social media platforms in which our Site participates are subject to the terms and conditions as well as the privacy policies adopted by each social media platform.
Users are advised to use social media platforms wisely and to communicate and engage through these platforms with discretion and caution regarding the confidentiality of their personal data. We will not request personal or sensitive data via social media platforms. We encourage users wishing to share sensitive personal data to do so through traditional communication channels, such as telephone or email.
Our Site may use sharing buttons that allow content to be shared directly from pages to the social media platform in question. Users use these sharing buttons at their own discretion and responsibility and should note that social media platforms may track and save your request to share a web page via your account on the relevant social media platform.
Through our account on social media platforms, our Site may share internet links to relevant pages. Some social media platforms shorten URL links by default.
Users are advised to exercise caution and common sense before clicking on shortened URLs published on social media platforms by our Site. Despite all efforts to ensure that only genuine URLs are published, several social media platforms are prone to spam and hacking and, therefore, we cannot be held liable for any damages or consequences caused by visiting these shortened links.
By participating in the Five Guys satisfaction surveys and/or the prize draw, participants authorize Five Guys to use the personal data they provide for the purpose of entering them into the prize draw, for the purpose of administering the satisfaction survey and/or the prize draw and in order to improve Five Guys’ products and services and the effectiveness of Five Guys.
Participants are informed that the data indicated by an asterisk are necessary for their participation to be taken into account.
Participants also authorize the transfer of this data outside the European Economic Area, to Canada and the United States of America. Personal data may be communicated to the following recipients, located outside the European Union:
The following guarantees have been taken to ensure a sufficient level of protection of personal data:
In accordance with the amended Law No. 78-17 of 6 January 1978 relating to the protection of individuals with regard to the processing of personal data, all participants have the right to access, modify and delete their personal data and to indicate its fate post mortem by email by contacting [email protected] and specifying the reference to “Five Guys Consumer Satisfaction Survey in France” and identifying the data concerned.
If you have given your consent, Five Guys may also use your personal data for commercial prospecting purposes by email and by any other means for which you have consented.
Winners acknowledge that Five Guys may use their first name, last initial, and city of residence in the winners list.
Each user has the right to access, rectify, complete, update, block, oppose or delete personal data concerning them. To exercise these rights, you can use our contact page.
Additional Resources and Information:
We use cookies on our Site to make it work properly and to improve the quality and interactivity of your use of the Site and our service.
Cookies are small text files saved/stored on the hard drive of the user’s computer of our Site either for the duration of their consultation or for a specific period of time, and which are used to track, record and store information on the interactions between the user and their use of our Site. Cookies are used by our Site for the purposes mentioned below and mainly allow our Site, through its server, to function correctly and to provide our users with a more personalized consultation.
Our Site uses cookies to function properly. Without these cookies, it would be impossible to place an order, add items to your shopping cart, or enter your contact details. These cookies are only stored for a short period of time and are deleted after use. In accordance with the law, these cookies are not covered by these information, consent, and refusal rules.
Our Site uses tracking software to track its users in order to better understand their consultation of our Site. This software is provided by Google Analytics which is a tool for analyzing and measuring the audience and use of a website, using cookies to track the consultation of our Site by its users. We use Google Analytics to ensure that our site works well and maintains good performance. This software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and consultation of our Site, but will not store, save or collect any personal data. Google will store anonymous cookies on your computer. You can read Google’s privacy policy for more information via the following link http://www.google.com/privacy.html .
We use some functional cookies that allow us to remember the settings you prefer when you visit our Site, such as your login and theme preferences. For users who wish to refuse the use and storage of cookies from our Site on their computer, we recommend making the necessary adjustments in the security settings of your browsers to block all cookies from our Site and its external suppliers.
Without cookies, our website cannot function properly. If you do not want us to temporarily store cookies, please leave our website and use your browser’s cookie cleaning function.